To reset your email password, please follow the below procedure.
Note: this procedure needs to be done by your administrative person, or your IT Department, or a person who has access to login to the hosting control panel.
1) Login to the control panel http://cp.HostworX.co.za or http://cp.yourowndomain (where yourowndomain is your own domain name.) using your control panel login details, the username is normally the first 8 digits of your company name and the password is the one you received when signing up, if you changed it then the password you selected.)
2) Once logged in, Click on My Domains
3) Click on the domain name you want to edit the email account for.
4) Click on the email account you want to change the password for
5) Enter in a password that conforms to the requirements, and verify it a second time, and click save.
6) you can now use this new password for your email accounts, remember to change the password on all your devices that are already configured.
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