Knowledgebase

This guide takes you step-by-step through the process of setting up a new POP email account in Outlook 2016 for Mac.

NOTE:- Replace yourdomain.co.za with your domain name

Add your mail account

1. Launch Outlook for Mac
2. Select the Tools tab and then Accounts
3. A new window will open which will list any other accounts already set up
4. At the bottom left, Click the ‘+‘ button and then New Account…
5. 5. Add your email address and click Continue
6. 6. The program will unsuccessfully search for the provider. Select IMAP/POP

Enter your account information

• Choose POP (we Recommend POP - if you know how IMAP works, and are prepared with the risks,  you can select it)
• Ensure that the User Name is the full email address in lower case.
• If you don’t know your password, ask your IT person or call support.
  
  

7. Incoming servers

* Replace yourdomain.co.za with your domain name

• add mail.yourdomain.co.za domain name as per the email sent to your IT administrator, marked in red or use mail.yourdomain.co.za*
• make sure the Use SSL to connect is ticked
• PORT 995 for POP or 993 for IMAP

8. Outgoing servers

* Replace yourdomain.co.za with your domain name

• add mail.yourdomain.co.za domain name as per the email sent to your IT administrator, marked in red or use mail.yourdomain.co.za*
• make sure the Use SSL to connect is ticked
• Port 587(STARTTLS)/465(SSL/TLS)
  
  

9. Click Add Account


10. Click Done

11. You’re not quite done yet:

• All settings should be correct on this screen – now choose More Options

Further Outgoing server settings

• Authentication: Use the dropdown arrow to select User Name and Password
• Enter in your User name (full email address) and Password
• Ignore Unqualified domain
• Click OK
  
  

You have completed your account setup.