Introduction
A Contact Page allows visitors to get in touch with you and is one of the most important pages on any website.
A typical Contact Page may include:
- Contact form
- Telephone number
- Email address
- Business address
- Business hours
- Map location
This guide explains how to create a Contact Page in WordPress.
Step 1 – Log Into WordPress
Open your browser and visit: https://yourdomain.co.za/wp-admin
(Replace yourdomain.co.za with your own domain name.)
Enter your WordPress username and password.
Click: Log In
Step 2 – Create a New Page
From the WordPress Dashboard
Click: Pages
Then click: Add New Page
Step 3 – Create the Page Title
Locate: Add Title
Enter: Contact Us
Step 4 – Add Contact Information
Within the content area, add your business contact details.
Example:
Telephone: 011 123 4567
Email: info@yourdomain.co.za
Address: 123 Example Street, Johannesburg
Business Hours: Monday to Friday, 08:00 to 17:00
Replace these details with your own information.
Step 5 – Add a Contact Form
If a contact form plugin is installed:
Click: +
Search for: Contact Form
Select the contact form block provided by your plugin.
Choose the form you wish to display.
The available options will vary depending on the contact form plugin installed.
Step 6 – Add a Google Map (Optional)
If you would like to display your location:
Click: +
Search for: HTML
Paste the map embed code provided by Google Maps.
Alternatively, use a map plugin if installed.
Step 7 – Preview the Page
Click: Preview
Confirm that:
- Contact information is correct.
- The contact form displays correctly.
- Links function correctly.
- The page displays properly on mobile devices.
Step 8 – Publish the Page
Click: Publish
Click: Publish again to confirm.
Your Contact Page is now live.
Step 9 – Add the Page to Your Menu
From the WordPress Dashboard
Click: Appearance
Then click: Menus
Select your primary menu.
Locate: Contact Us
Click: Add to Menu
Click: Save Menu
Visitors will now be able to access the page from your website navigation.
Common Contact Page Information
Most businesses include:
- Company Name
- Telephone Number
- Email Address
- Physical Address
- Business Hours
- Contact Form
Providing multiple contact methods can improve customer engagement.
Best Practices
When creating a Contact Page:
- Keep information accurate and up to date.
- Provide multiple contact methods.
- Test contact forms regularly.
- Ensure email addresses are monitored.
- Make the page easy to find.
A Contact Page should help visitors communicate with your business quickly and easily.
Conclusion
A Contact Page is an essential part of any website and provides visitors with a convenient way to communicate with your business.
Keeping your contact information accurate and accessible helps improve customer trust and engagement.
