How to get my domain name back after it has expired?

Assuming the domain has not been registered by a third party, we can assist you in getting your domain name back once it has expired and gone into redemption.

The process of domain rescue has the following fees charged by the domain registry.

• Local domain, i.e. CO.ZA or .ORG.ZA, expire but fall within the stipulated grace period, a “Domain Rescue” fee of R50.00 will be applicable upon the domain successfully being retained after the expiration thereof.
• Local domains, i.e. CO.ZA or .ORG.ZA, expire and fall outside the stipulated grace period, an additional “Domain Redemption” fee of R300.00 for .za domains and R685.00 for .joburg .capetown .durban will be charged to retain the domain after the expiration.
• International domain, .COM, .NET and .ORG, expire but fall outside of the stipulated grace period, a minimum “Domain Redemption” fee between $89 and $300 will apply if the domain is retained after the expiration thereof.

Please contact our domains team at support@1-grid.com if you need assistance with renewing or redeeming your domain.

What happens when a local Domain expires?

• The landing page (single website page) will be replaced with a HostworX Holding page.
• 0 – 5 days thereafter the domain will be suspended and set to inactive
• 5 – 10 days after expiration, the domain is set to pending deletion
• 10 – 30 days the domain is set to “Closed Redemption” period
• After 30 days the domain is released and available to the public for purchase
• If a third party purchases the domain name while the domain is available, the domain name will no longer be available for renewal on your account.

What happens when an International Domain expires ?

• The landing page (single website page) will be replaced with a HostworX Holding page.
• If a domain name is not renewed by its expiry date, it is not immediately deleted, although it does cease to operate.
• 0 – 40 days the domain name is now in the grace period. During the 40 days following the expiry date (grace period) the registrant can reinstate the domain name simply by renewing it. If a third party wants to buy this domain name, they need to contact the registrant.
• 40 – 70 days if the domain name has not been renewed within the 40 days (grace period), the domain name then enters a 30 day Redemption period.
• To recover the domain during the Redemption Period the fee between $89 and $300 is required.
• The Redemption Period applies to .COM, .NET and .ORG domains.

What is Domain Redemption ?

On 1 December 2012 our regulating authority (ZACR) introduced Domain Redemption to follow the international standard of the Internatioanl registraars.

Closed Redemption is a state that a domain enters once it has expired and gone through the Deletion Phase. This happens when the client has not paid their accounts on time or has not indicated that they wish to continue with the domain. (This is the reason why we invoice domains 1 month prior to the expiry prevent this from happening.)

It is important to renew your domain before it expires.  Closed Redemption is a state that a domain enters once it has expired and gone through the Deletion Phase.