You can add your domain email account to an Android phone using the Gmail app, Samsung Email app, or another mail app.
This allows you to send and receive email directly from your phone.
This guide explains the general steps for setting up your HostworX email account on Android.
Before You Start
Before setting up email on Android, make sure you have:
- Your full email address
- Your email password
- Your incoming mail server
- Your outgoing mail server
- Your IMAP or POP3 settings
Your email address may look like:
Your mail server is usually:
mail.yourdomain.co.za
Replace yourdomain.co.za with your own domain name.
Recommended Account Type
For Android phones, IMAP is usually recommended.
IMAP keeps your email synchronized with the server, webmail, and other devices.
This is useful if you also use email on a computer, tablet, or webmail.
Common IMAP Settings
Use these settings for IMAP:
Account type: IMAP
Incoming mail server: mail.yourdomain.co.za
Incoming port: 993
Security type: SSL/TLS
Outgoing mail server: mail.yourdomain.co.za
Outgoing port: 465 or 587
Security type: SSL/TLS or STARTTLS
Username: your full email address
Password: your email account password
Step 1 – Open Your Email App
Open the email app you want to use.
This may be:
- Gmail app
- Samsung Email
- Outlook app
- Another Android mail app
The wording may differ depending on your phone and app.
Step 2 – Add a New Account
Open the account settings area.
Tap: Add account
or
Tap: Add another account
If asked to choose an account type, tap: Other
or
Tap: Personal IMAP
Step 3 – Enter Your Email Address
Enter your full email address.
Example:
Tap: Next
Step 4 – Choose IMAP
Select the account type.
Tap: IMAP
For most users, IMAP is recommended.
Step 5 – Enter Your Email Password
Enter your email account password.
Tap: Next
Step 6 – Enter Incoming Server Settings
Enter the incoming server details.
Locate: Username, example: info@yourdomain.co.za
Locate: Password, example: Your email password
Locate: Server, example: mail.yourdomain.co.za
Locate: Port, example: 993
Locate: Security type, example: SSL/TLS
Tap: Next
Step 7 – Enter Outgoing Server Settings
Enter the outgoing server details.
Locate: SMTP server, example: mail.yourdomain.co.za
Locate: Port, example: 465
Locate: Security type, example: SSL/TLS
Make sure authentication is enabled.
Locate: Require sign-in
Select: Enabled
Locate: Username, example: info@yourdomain.co.za
Locate: Password, example: Your email password
Tap: Next
Step 8 – Choose Sync Options
Choose how often the phone should check for new email.
You may also choose notification and sync options.
Tap: Next
Step 9 – Name the Account
Enter a name for the account.
Locate: Account name, example: Work Email
Locate: Your name, example: Your Name
Tap: Done
Step 10 – Test Sending and Receiving
Send a test email to another address.
Then reply to that email from the other address.
Check that your Android phone can both send and receive email.
Common Android Email Problems
Android email setup may fail if:
- The email password is incorrect.
- The username is not the full email address.
- The wrong server name was entered.
- The wrong port was selected.
- SSL settings are incorrect.
- SMTP authentication is not enabled.
- The mailbox does not exist in DirectAdmin.
- The domain uses external email settings.
Important Notes
Please keep the following in mind:
- Your username should usually be your full email address.
- IMAP is usually recommended for phones.
- SMTP authentication is required for sending email.
- If you change your email password, update it on your phone too.
- If your domain uses Google Workspace, Microsoft 365, or Zoho Mail, use that provider’s settings instead.
- Deleting an email on IMAP may delete it from the server and other devices.
When Should I Contact HostworX Support?
Contact HostworX Support if:
- Android cannot verify the account.
- You can receive email but cannot send.
- You can send email but cannot receive.
- You do not know your email password.
- Webmail works but Android does not.
- You receive an SSL or certificate warning.
- You are unsure whether your domain uses HostworX email or an external provider.
Conclusion
You can set up your HostworX email account on an Android phone using the Gmail app, Samsung Email app, or another mail app.
For most users, IMAP with SSL is recommended.
Always test both sending and receiving after adding the account.
