Step 1 – Log Into the Client Area
Open your browser and visit the HostworX client area.
Enter your email address and password.
Click: Login
Step 2 – Go to Your Services
Once logged in, click: Services
Then click: My Services
You will now see a list of active services linked to your account.
Step 3 – Select the Hosting Account
Find the hosting account you want to upgrade.
Click: Manage Product
This will open the service details page for that hosting account.
Step 4 – Choose Upgrade or Downgrade
On the service details page, look for the upgrade option.
Click: Upgrade/Downgrade
Depending on your service, this may be shown as:
Upgrade/Downgrade Package
or
Upgrade/Downgrade Options
Step 5 – Select the New Hosting Package
Choose the hosting package you want to upgrade to.
Review the package details carefully before continuing.
Click: Choose Product
or
Click: Continue
Step 6 – Review the Upgrade Order
WHMCS will calculate any upgrade cost based on your current billing cycle and the remaining time on your existing service.
Review the amount shown on the order summary.
If everything is correct, click: Checkout
Step 7 – Complete Payment
Choose your payment method.
Click: Complete Order
If payment is required, complete the payment process.
Your upgrade will usually be processed once the order and payment have been completed.
Important Notes
Not all hosting services may have an upgrade option available.
If you do not see the Upgrade/Downgrade button, your current service may not have automatic upgrades enabled.
Some upgrades may require manual approval or support assistance.
If you are unsure which package to choose, please contact HostworX support before upgrading.
When Should You Upgrade Your Hosting Account?
You may need to upgrade your hosting account if:
- Your website needs more resources
- Your email or website storage is running low
- Your website is growing
- You need a package with more features
- Your current hosting plan no longer suits your needs
Need Help?
If you cannot find the upgrade option or you are not sure which hosting package is right for you, please contact HostworX support for assistance.
